Something not working? Email hello@joystella.com — we usually reply within two business days. Please mention your device model and app version.
On iPhone: go to the app’s Settings / More screen and tap Restore Purchases. Make sure you’re signed in to the same Apple ID you used to buy. On Android, purchases restore automatically from Google Play — try restarting the app.
Check that notifications are still allowed for Learn2Bike in your device settings, and that Do Not Disturb / Focus mode isn’t silencing them. Then open the reminder settings in the app and re-save your preferred time — this re-registers the schedule.
Yes. You can redo the onboarding questions from the More screen at any time; your completed lessons stay marked as done.
All progress lives on your device. Deleting the app removes it permanently. There is nothing stored on our side to delete — see our Privacy Policy.
Refunds are handled by the store you bought from: Apple’s Report a Problem page, or the Google Play order history. We can’t issue refunds directly.
13: English, 简体中文, 繁體中文, 日本語, 한국어, Français, Español, Português, Deutsch, Italiano, Русский, Türkçe and العربية (with full right-to-left layout).
Learn2Bike is a self-guided course, not professional instruction. Always wear a helmet, practise in a car-free area, and follow local traffic laws once you’re riding on the road.
JoyStella